F.A.Q

What is an escape room?

An escape room is a fun new game.  Players get locked in a room for about an hour.  They search for clues and solve puzzles, work together and try to escape before their time is up!

Will people jump out at me?

No

Is your escape room like a haunted house?

Our Torture Chamber themed room does have a haunted house feel to the set design of the room.  However, there are no actors jumping out at you.  The elements in the room are meant to intrigue rather than scare you.

Our Conspiracy Theory Room is a 70’s inspired room and not scary at all.

Will it only be me and my friends/family in the escape room?

YES! We only offer private games.  All games booked will just be you, your friends, and your family.

How many people can play the game?

The Torture Chamber game requires at least 2 people to play the game and can be booked for up to 12 players maximum.

The Conspiracy Theory game requires 4 people to play the game and can be booked for up to 8 players maximum.

Can I have a birthday party there?

We welcome players celebrating a birthday! Happy Birthday! While we’re NOT set up to serve cake and ice cream, we are a birthday stop favorite.  If you have questions about planning a birthday party, please contact us for more details.

How old do you have to be to play?

We recommend 13 and up.  The Torture Chamber, is an escape from a serial killer, gory themed room. We don’t want to scare the kiddos! Our Conspiracy Theory room is a 70’s style room that has the added element of a game within a game that might be too complex for young children. We want to make sure our players can contribute in solving the puzzles.  Therefore we recommend 13 and up.  That being said, it is up to the parent or legal guardian to decide if their child is mature enough to handle the room, and the subject matter of the games.  We have had players as young as 8 years old play the Torture Chamber  with no problem at all.  We’ve also had two 40 plus year olds that were freaked out (but still played the game) so because each person is different it’s hard to tell who can and can’t handle it.

Do you have any more rooms?

Unfortunately we only have the two rooms.  Periodically we change out the puzzles though.  Check back in with us around 9/2017 to see if we’ve updated anything.

Can I cancel the booking I made?

We do not allow cancellations or refunds of any kind.  We do however, allow you to change the time and/or date of your booking up to three days ahead of time.  When the purchaser of a game agrees to our terms and conditions, they agree that there are no cancellations.  This insures that we properly staff our games and that you don’t take up spots that could be sold to another group of people. We often sell out days ahead of time and every week we turn away about 20-30 players because of this.  We appreciate your cooperation and understanding regarding our strictly enforced cancellation policy.

Do you have additional game times outside of your open hours?

We wish we could be open 7 days a week all day every day.  Unfortunately the demand for escape games is heavy on the weekend and almost non-existent on the weekdays.  Therefore, it’s incredibly hard to staff the games during the week, hence why we’re technically closed Monday – Thursday. However, if staff is available we can book appointments for private games only starting at $250.  We do offer a select few non-regular business hour bookings on our website that require booking 24 hours in advance.  The rest of our games booked during non-regular business hours will have to be booked over the phone. Our cancellation policy is STRICTLY enforced with special off hour bookings.  Call for additional information.

You are open today, why won't your website let me book a game today?

Because we schedule staff according to the games that have been booked, we require self-bookings to be made 8 hours in advance so we don’t accidentally leave anyone hanging.  Great news is, if you call us during our normal business hours, if we have availability, we usually try to fit you in the best we can.

I want to book a game during your regular business hours, 8 hours in advance, but I don't feel like booking it online, can I call you and just have you do it for me?

Maybe? We try to answer every call we get during non-business hours asap.  This means sometimes we’re in the car (Bluetooth! no worries), at the store, getting pedicures, working our day job etc.  We want to answer any additional questions asap so we try to answer calls immediately.  However, we’re not always at a computer when you call and you may have to wait for us to book it for you, this means someone else could take your time slot.  The absolute fastest way to book a game that will be scheduled during our normal business hours with 8 hour advance notice is to go online and book it yourself.

Do you take walk-in appointments during your normal business hours?

We don’t recommend attempting a walk in appointment, but it’s theoretically possible.  Often, we have back to back booked games with no availability.  Every now and then we have large gaps between booked games, and in those cases we’ll close up shop and give the employees a break for a few hours.  If you walk in, at the perfect time, and we happen to have an open time slot, we will of course let you play the game! It’s just hard to find that magical time slot without booking ahead of time.

Which Room is Harder/Better?

Both of our rooms are hard for different reasons.  The Torture Chamber has a lot of puzzles.  This makes a final escape difficult for most teams.  The Torture Chamber is a classic style escape room game with a slight twist of forced verbal communication.  Everyone is on the same team and has to work together to survive and escape the room before time runs out. Whereas The Conspiracy Theory was designed with easier puzzles because the hard part is figuring out who you are and who you can and can’t trust.  The Conspiracy Theory is a game within a game.  This is the only trust based game around.  This added element throws many players for a loop, even though the overall puzzles in the room are easier.

I hate gps because I'm a hipster, or my gps broke, I need directions to your location. Can you tell me how to get...how to get to ...Exit Strategy Games?

From Sacramento head South on Highway 99

Exit Grant Line Road

Left on Grant Line Road

Left on Waterman Road (2nd light, up over train tracks)

Left on Kent Street (5th left…about)

Arrive at the corner of Kent and Dino to behold the one and only most beautiful Exit Strategy Games (okay, it’s an ugly warehouse with brick and orange and blue paint)

From Galt/Lodi (anywhere south of Elk Grove) head North on Highway 99

Exit Grant Line Road

Right on Grant Line Road

Left on Waterman Road (2nd light, up over train tracks)

Left on Kent Street (5th left…about)

Arrive at the corner of Kent and Dino to behold the one and only most beautiful Exit Strategy Games (okay, it’s an ugly warehouse with brick and orange and blue paint)